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News from searchcrm.techtarget.com in our headlines:
- 11:08 Feed has moved (searchcrm.techtarget.com)
- 10:44 Text analytics tools require serious devotion to customers (searchcrm.techtarget.com)
- 09:48 SAP, RightNow make CRM more mobile (searchcrm.techtarget.com)
- 08:52 Monsanto ties together SAP CRM, Portal KM and Cisco telephony (searchcrm.techtarget.com)
- 16:44 The benefits of being a Salesforce.com customer (searchcrm.techtarget.com)
- 16:44 Experts share common global SAP upgrade problems and mistakes -- and how to avoid them (searchcrm.techtarget.com)
- 16:44 Gartner: CRM no longer a priority… or is it? (searchcrm.techtarget.com)
- 08:32 Voices of CRM: Sheryl Kingstone on mobile CRM strategy (searchcrm.techtarget.com)
- 07:52 NPS, follow-up helps Sony Canada improve customer experience (searchcrm.techtarget.com)
- 07:44 Is Business ByDesign the future of SaaS CRM at SAP? (searchcrm.techtarget.com)
- 14:48 Are engineers the next wave of CRM users? (searchcrm.techtarget.com)
- 05:40 IBM buys Cast Iron for cloud computing integration (searchcrm.techtarget.com)
- 13:32 Social CRM demands a solid business case (searchcrm.techtarget.com)
- 13:32 Measuring the ROI of social CRM no easy task (searchcrm.techtarget.com)
- 12:52 Twitter Customer Service – Three Use Cases for More Social CRM (searchcrm.techtarget.com)
- 12:52 Is this the end of Apex and other questions about VMforce? (searchcrm.techtarget.com)
- 12:44 VMware and Salesforce.com take wraps off VMforce (searchcrm.techtarget.com)
- 12:40 Microsoft provides glimpse of CRM roadmap, details on CRM 5 (searchcrm.techtarget.com)
- 12:28 Microsoft takes CRM Online international, ties in GP (searchcrm.techtarget.com)
- 20:08 Switching your focus from B2B to B2C with social media and CRM (searchcrm.techtarget.com)
- 11:56 Speculation mounts as VMforce details leak (searchcrm.techtarget.com)
- 11:56 OBIEE for Siebel analytics project at McKesson overcomes hurdles (searchcrm.techtarget.com)
- 11:40 Strategize before diving into social CRM (searchcrm.techtarget.com)
- 11:00 Social CRM software ranges from cheap to free (searchcrm.techtarget.com)
- 10:40 SugarCRM software demonstration (searchcrm.techtarget.com)
- 17:36 Voices of CRM: Richard Snow on hosted contact centers (searchcrm.techtarget.com)
- 09:28 SAP StreamWork latest merging of collaboration portal and BI software (searchcrm.techtarget.com)
- 08:32 Workforce management software market grows rapidly, but one issue persists (searchcrm.techtarget.com)
- 16:28 Rimini Street fires back, countersues Oracle over third-party support (searchcrm.techtarget.com)
- 07:56 Data visualization tools going mainstream with help of Google, Tableau (searchcrm.techtarget.com)
- 15:40 MySpace still learning about social CRM for customer communities (searchcrm.techtarget.com)
- 15:21 CRM analytics seeing investment (searchcrm.techtarget.com)
- 09:40 Pegasystems to buy Chordiant, add CRM, analytics to BPM (searchcrm.techtarget.com)
- 08:12 Salesnet re-emerges from RightNow acquisition with new SaaS SFA (searchcrm.techtarget.com)
- 07:32 Software buyers the winners with RightNow pact (searchcrm.techtarget.com)
- 16:04 RightNow challenges SaaS market to provide clearer SLAs, fairer pricing (searchcrm.techtarget.com)
- 08:00 Successful social CRM looks back to get ahead (searchcrm.techtarget.com)
- 07:56 SAP co-CEOs to prioritize product development, delivery (searchcrm.techtarget.com)
- 15:48 Will Microsoft Dallas make integrating third-party data and BI easier? (searchcrm.techtarget.com)
- 15:48 SAP and Sybase come through on mobile CRM for iPhone, Windows Mobile (searchcrm.techtarget.com)
- 15:48 NetSuite dangles 100% margins on SaaS ERP business (searchcrm.techtarget.com)
- 23:40 Using social CRM for sales, customer service analytics (searchcrm.techtarget.com)
- 14:48 Salesforce users respond to Chatter private beta (searchcrm.techtarget.com)
- 14:08 CSO survey predicts tough year, but cost-cutting found in CRM technologies (searchcrm.techtarget.com)
- 13:56 CRM demos, customization key demands for buyers pre-purchase (searchcrm.techtarget.com)
- 13:08 Customer experience rankings show bottom-line benefit (searchcrm.techtarget.com)
- 13:00 Informatica and IBM MDM vendor acquisitions put MDM in the spotlight (searchcrm.techtarget.com)
- 12:48 Social CRM customer data management can be the hard part (searchcrm.techtarget.com)
- 12:36 SAP CEO Leo Apotheker resigns (searchcrm.techtarget.com)
- 11:52 IBM to acquire MDM vendor Initiate Systems (searchcrm.techtarget.com)
- 11:40 Voices of CRM: Building a business case for self-service (searchcrm.techtarget.com)
- 19:36 Informatica acquires master data management vendor Siperian (searchcrm.techtarget.com)
- 13:44 Oracle sues third-party support provider Rimini Street for intellectual property theft (searchcrm.techtarget.com)
- 13:44 10 steps to a practical social media business strategy (searchcrm.techtarget.com)
- 15:05 Gartner: CRM no longer a priority? or is it? (searchcrm.techtarget.com)
- 07:00 How on-demand technology is changing marketing (searchcrm.techtarget.com)
- 14:32 Software license audits more difficult thanks to virtualization, multi-plexing (searchcrm.techtarget.com)
- 14:32 Avaya-Nortel roadmap shows no clear path to UC in the contact center (searchcrm.techtarget.com)
- 14:13 SAP demos new Twitter integration (searchcrm.techtarget.com)
- 14:13 New retail business intelligence (BI) software, services give merchants an edge (searchcrm.techtarget.com)
- 19:48 Social media governance lacking at top firms (searchcrm.techtarget.com)
- 19:48 SAP relents on lower-cost maintenance, scraps KPI program (searchcrm.techtarget.com)
- 11:28 When should you outsource customer analytics? (searchcrm.techtarget.com)
- 10:32 SaaS CRM wins new business with low investment (searchcrm.techtarget.com)
- 10:32 Business intelligence market trends and expert forecasts for 2010 (searchcrm.techtarget.com)
- 10:20 Salesforce.com suffers outage after operations failure (searchcrm.techtarget.com)
- 10:08 Doctors taking calls drive improved first call resolution at health cooperative (searchcrm.techtarget.com)
- 17:08 Expert CRM predictions for 2010 (searchcrm.techtarget.com)
- 08:12 The top nine SAP stories of 2009 (searchcrm.techtarget.com)
- 08:12 Users caution to look before you leap with Oracle Fusion Applications (searchcrm.techtarget.com)
- 08:12 Oracle unwraps Fusion Applications, new user support portal (searchcrm.techtarget.com)
- 08:04 What to buy a geek for the holidays, 2009 edition (searchcrm.techtarget.com)
- 08:04 Experts share common global SAP upgrade problems and mistakes – and how to avoid them (searchcrm.techtarget.com)
- 08:04 Six SAP upgrade tips and best practices for global environments (searchcrm.techtarget.com)
- 15:20 SAP Enterprise Support KPI program works, but too much work for users (searchcrm.techtarget.com)
- 15:00 The five dimensions of a social media persona (searchcrm.techtarget.com)
- 10:32 Customer feedback management tools advance, but still no social media (searchcrm.techtarget.com)
- 10:16 Customer service strategy more important in emerging markets (searchcrm.techtarget.com)
- 09:04 Dreamforce 2009 conference coverage (searchcrm.techtarget.com)
- 11:44 An interview with Jeff Kaplan at Dreamforce 2009 (searchcrm.techtarget.com)
- 11:40 Salesforce jumps into collaboration technology software market with Chatter (searchcrm.techtarget.com)
- 18:56 SaaS CRM or CRM in the cloud: Sage and Consona add to the dilemma (searchcrm.techtarget.com)
- 10:32 Social media and CRM -- The marketing perspective (searchcrm.techtarget.com)
- 09:48 Microsoft targets Salesforce.com, Oracle with free CRM promotion (searchcrm.techtarget.com)
- 09:48 Five low-cost contact infrastructure projects recommended by Gartner (searchcrm.techtarget.com)
- 13:32 BT taps open source BI, homegrown DW for customer data (searchcrm.techtarget.com)
- 13:20 Paul Greenberg compares social CRM products (searchcrm.techtarget.com)
- 13:20 Siemens? long journey to CRM: Custom to SAP to Oracle and more (searchcrm.techtarget.com)
- 01:41 Salesforce.com and Cisco offer fully cloud-based call center (searchcrm.techtarget.com)
- 14:44 Oriental Trading Co. launches customer reviews (searchcrm.techtarget.com)
- 13:48 Contact center benchmarking study finds emphasis on profits, processes (searchcrm.techtarget.com)
- 13:00 Work-at-home agents part of a shifting tide for West Marine (searchcrm.techtarget.com)
- 12:16 Gartner: Now is the time to buy marketing resource management (MRM) software (searchcrm.techtarget.com)
- 11:56 Gartner outlines five technology trends changing CRM architectures (searchcrm.techtarget.com)
- 19:24 The back end matters too: Social CRM and the customer-centric supply chain (searchcrm.techtarget.com)
- 11:20 SaaS CRM vendors get serious about Web self-service features (searchcrm.techtarget.com)
- 11:08 RightNow buys HiveLive to deliver customer communities integrated with CRM (searchcrm.techtarget.com)
- 10:56 Mobile e-commerce and CRM strategy dictated by business type, Gartner says (searchcrm.techtarget.com)
- 10:00 Salesforce.com joins ACT! in contact management market (searchcrm.techtarget.com)
- 09:48 Data analytics software helps transit authorities meet rider demand (searchcrm.techtarget.com)
- 09:48 Leveraging customer data to maintain customer loyalty obvious, not easy (searchcrm.techtarget.com)
- 17:40 Oracle demands documents from Rimini Street in SAP lawsuit (searchcrm.techtarget.com)
- 17:12 Consumers still focused on customer experience, not cost, in recession (searchcrm.techtarget.com)
- 17:12 How to maximize customer interactions to build customer equity (searchcrm.techtarget.com)
- 17:12 Beware these risks of cloud computing, from no SLAs to vendor lock-in (searchcrm.techtarget.com)
- 17:12 When interests coincide: Social CRM and vertical communities (searchcrm.techtarget.com)
- 17:12 SAP Enterprise Support KPIs open door to negotiating SAP maintenance (searchcrm.techtarget.com)
- 17:12 Web meetings, video to emerge from the recession (searchcrm.techtarget.com)
- 09:12 SaaS CRM integration programs require business involvement, not just IT (searchcrm.techtarget.com)
- 09:12 Salesforce.com cuts VARs in on recurring revenue (searchcrm.techtarget.com)
- 17:05 Poor data quality costing companies millions of dollars annually (searchcrm.techtarget.com)