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News from crmbuyer.com in our headlines:
16:36
Force.com Is One to Be Reckoned With
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16:24
Blue Light Special
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04:16
RightNow Adds Agent Scripting to Contact Center Toolbox
(
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22:12
Yes, PCI Applies to You
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22:12
FreeShipping.org: Painless Deliveries
(
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21:44
The Credit Crunch: A Potential Opportunity for Card Issuers
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21:32
How to Avoid Gridlock in Web Traffic Analysis
(
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)
15:28
Layaway: Dusting Off a Depression-Era Idea
(
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)
21:20
Transit CRM: Creative Ways to Get Citizens on Board
(
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)
21:04
In-Flight Customer Service 2.0: Beating Low Expectations
(
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20:52
The Dreamforce Dream Team
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20:52
Siebel Suite Gets Major Overhaul
(
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20:52
Enterprise Mobility and Collaboration: A Better Work/Life Balance
(
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)
20:44
Loyalty Lab: The Key Is to Keep Adapting
(
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)
20:32
Avaya Aims to Shore Up Efficiencies With New Communication Tools
(
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)
20:08
QA: The Open Road to Better Customer Service
(
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)
20:08
The Seven Deadly Consumer Biases
(
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)
02:00
FBI Hunts Extortionists Holding Health Data on Millions
(
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)
19:56
Customer Service: Now More Than Ever...
(
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)
19:40
The Search Engine Marketing High-Wire Act
(
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)
19:40
To Keep Customers Coming Back, Get Personal
(
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)
19:24
Red Sox, Patriots, Democrats and Republicans
(
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)
01:12
Nimble Salesforce Scoops Sluggish Giants With Facebook Play
(
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)
19:08
Service Providers Compete on Technology - Why Not Support?
(
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)
19:08
Stop Giving Your Customers Reasons to Leave
(
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)
07:04
Salesforce.com Adds Web Site Development Layer to Cloud Services
(
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)
18:48
Retaining the Fickle Bank Customer
(
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)
18:40
10 Tips for Taking Your Business to the Cloud
(
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)
18:40
Banking on Loyalty: Economic Boot Camp for SMBs
(
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)
18:24
E-Government Climbs Another Rung on Satisfaction Ladder
(
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)
18:08
Magnify360 Puts Site Visitors Under the Microscope
(
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)
18:08
Sales 2.0: Getting Social About Selling
(
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)
17:52
The Obvious, the Easy and the Space Between
(
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)
17:36
The Green Supply Chain: Cutting Out Weak Links
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17:24
The Mac Doctor Is In: Slick Tools for Health Pros
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17:24
Customer Chat Tricks of the Trade
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)
17:56
The Shift to SOA: Repurposing Priceless Business Logic
(
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)
17:56
Sustainable Business: Customer Retention Through Ethical Behavior
(
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)
17:44
Why Do Bad Things Happen to PCI-Compliant Companies?
(
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)
23:32
Aetna Customers Get Key to Microsoft HealthVault
(
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)
17:28
Want to Measure Social Media ROI? Pick a Metric
(
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)
23:20
Social Disease Networking Lets People Own Up Anonymously
(
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)
17:16
History Rhymes
(
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17:00
Getting SMBs Acquainted With BPO
(
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)
16:40
Social Networking: Still Challenged by Enterprise Complexity
(
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16:24
The Ultimate Online Shopping Experience, Part 2: Features and Functionality
(
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)
16:24
Injecting More Value Into Business Process Outsourcing
(
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)
16:08
CRM: Not Ineffective, Just Misused
(
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04:08
State Voting Info Web Sites Often Fail Constituents
(
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)
21:52
Zappos.com: These Boots Were Made for E-Commerce
(
crmbuyer.com
)
15:48
Project Execution: Silencing the Big Guns
(
crmbuyer.com
)
15:32
The Siebel Restoration?
(
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)
21:24
Pay Your Electric Bill Online and Plant a Tree
(
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21:00
Keeping Customers in a Crummy Economy
(
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)
21:00
The Ultimate Online Shopping Experience, Part 1: Strategy and Design
(
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)
20:44
How to Beat Irksome Automated Customer Service Systems
(
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02:36
Microsoft Aims to Spread BI Throughout the Enterprise
(
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)
02:24
Oracle Makes Project Portfolio Play With Primavera Acquisition
(
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)
02:24
Yahoo Analytics Comes Late to Market but Promises Fast Data
(
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)
20:20
Entellium Execs Face Fraud Rap for Cooking Books
(
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)
20:20
Rethinking the Channel: Selling Up, Selling Across
(
crmbuyer.com
)
20:08
Consumer or Customer?
(
crmbuyer.com
)
02:00
The SAP User Revolt
(
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20:00
Online Customer Service: Mixing Live Talk With Automated Tech
(
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20:00
Whooping It Up: Woopra Crashes the Web Analytics Party
(
crmbuyer.com
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20:00
Will Chrome Find a Home With SaaS?
(
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01:52
eBay Bites Bullet, Jettisons 1,000 Jobs
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19:48
Generating Leads in a Web 2.0 World
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19:36
Business Intelligence: Data Users Supply the Brains
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19:20
Designing Web Sites to Curry Customer Favor
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19:04
Cyber Monday Is Not Extinct - It Has Evolved
(
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18:48
The Power of Crowdsourcing Consumer Reviews
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